A Seller’s Guide to Depop Payments: Getting Paid, Simplified

A Seller’s Guide to Depop Payments: Getting Paid, Simplified

Selling on Depop is an exciting way to turn your unique style into a thriving business. But as you start making sales, one question becomes critical: How do you actually get your money? Understanding the ins and outs of Depop Payments is key to ensuring a smooth, predictable income stream from your shop.

Many sellers, especially those new to the platform, find the payment process a bit confusing at first. Questions about payout schedules, pending balances, and failed transfers are common. A clear understanding of the system not only prevents financial headaches but also empowers you to manage your business more effectively.

This guide will break down everything you need to know about how to get paid on Depop. We’ll walk you through setting up your account, explain the journey your money takes from buyer to your bank, and provide solutions for common payout issues. We’ll also show you how top resellers are using powerful tools to streamline their operations and scale their businesses far beyond what they could manage alone.

What Are Depop Payments?

Depop Payments is the platform's native payment system, designed to process transactions directly within the app. It's important to know that Depop Payments is a separate payment method and works differently from PayPal, which was a primary method in the past.

When a buyer purchases an item from you using the BUY button and selects a card payment, the transaction is processed through Depop Payments. The money from the sale goes directly into your Depop balance, where it is held securely before being transferred to your linked bank account.

This integrated system is designed to simplify the payment process for both buyers and sellers. However, to receive your funds, you must complete a few essential setup steps first.

How to Get Paid on Depop: A Step-by-Step Guide

Getting your hard-earned money from Depop requires a properly configured account. The process involves connecting your bank, verifying your identity, and understanding how the payout schedule works. Let's break it down.

Step 1: Connect Bank Account to Depop

The single most important step to getting paid is to connect a valid bank account to your Depop profile. Without a linked bank account, your sales revenue will be held in your balance but cannot be paid out to you.

You can add your bank account by tapping on the red banner that says 'Get your money' on your profile. Depop will also send reminders and push notifications to prompt you to complete this setup after you make your first sale. Tapping on one of these notifications is another easy way to add your bank details.

Until you connect a bank account, all payments from your sales will sit safely in your Stripe balance (the payment processor for Depop Payments), but they will remain inaccessible until the connection is made.

Step 2: Verify Your Depop Payments Account

For security and regulatory reasons, Depop requires you to verify your Depop Payments account. Payouts cannot be processed until your account is fully verified. This process confirms your identity and ensures that funds are sent to the correct person.

To have a Depop Payments account, you must be over 18 years old. As part of the verification process, especially if you sell over $600 worth of items, you will need to provide your valid Social Security Number (SSN). This is a standard requirement for payment processors in the US to comply with tax reporting laws.

Ensuring all your information is correct and your account is verified from the start will prevent significant delays down the line.

Step 3: Understanding Your Depop Balance

Once a buyer completes a purchase, the money from the sale goes straight to your Depop balance. You can view your balance and all transaction details in the ‘Payments’ section of your ‘Selling Hub’ within the app.

Your balance will show different statuses for your funds:

• Pending Payout: A 'Pending' payout means the buyer has paid, but the funds are still being cleared by the payment processor. This is a standard waiting period. Once cleared, the funds move to your available balance.
• Available Balance: These are the cleared funds that are ready to be included in your next scheduled payout. The money sits safely here until it's transferred to your bank account.
• On Hold: If your payout is marked as 'On hold', it means a buyer has raised an issue or a dispute with their purchase. The funds for that specific transaction are held until the issue is resolved. You can view and manage your disputes in the Resolution Centre under Settings.
• Negative Balance: Your balance can become negative if you issue a refund to a buyer without having sufficient funds in your Depop balance to cover it. Payouts cannot be processed while your balance is negative. To avoid this, you should connect a Top-up card, which will be used to cover refunds when your balance is insufficient.

You can view your sales receipts by navigating to Payments and double-tapping the red Depop Balance card at the top of the screen.

Step 4: The Depop Payout Schedule Explained

The timeline for when your money moves from your available Depop balance to your bank account is what’s known as the Depop payout schedule. The timing depends heavily on whether you provide tracking information for your shipments.

Here’s how it works:

• With Tracking: If you use "Ship with USPS" through Depop or manually add valid tracking information to the order, your payout will be sent to your bank account 2 working days after the in-app tracking updates to 'Delivered'. This is the fastest way to get paid.
• Without Tracking: If you do not provide tracking details for an item, your payout will be sent 10 working days after the sale date. "Working days" are defined as Monday to Friday, excluding bank holidays.

Depop’s standard payout schedule is based on this 10-working-day timeframe, but the 2-day option with tracking is an incentive for sellers to provide a better buyer experience. It’s worth noting that some users who signed up for Depop Payments very early on may be on a slightly different schedule.

After Depop sends the payout, your bank still needs to process it. This can take an additional 2-3 days, depending on your bank's processing times. You can see your next scheduled payout date in your Selling Hub under the Payments tab.

Troubleshooting: Why Haven't I Received My Depop Payout?

It can be stressful when a payout you were expecting doesn't arrive. If your next scheduled payout date has passed or it's been more than 10 working days since a sale, there are a few common culprits to investigate before contacting support.

If you’ve checked all of these potential issues and are still experiencing problems with your Depop payout, it's time to contact the Depop Support team for assistance.

A Quick Note on Depop Seller Fees

While this guide focuses on getting paid, it’s also useful to know how fees affect your final payout amount.

For sellers in the United States, Depop no longer charges a Depop Selling Fee. However, you are still subject to a standard payment processing fee for sales made through Depop Payments. This fee is handled by Stripe, the payment processor.

• US Payment Processing Fee: 3.3% + $0.45 of the total transaction amount.

This fee is calculated on the total amount the buyer pays, which includes the item price, shipping costs, and any applicable taxes. These fees are deducted automatically from the sale proceeds before the money is added to your available Depop balance. You don't have to pay them separately.

If you use Boosted Listings, there is an additional 8% boosting fee on the item sale price. If a sale is refunded, all associated fees (payment processing and boosting) are automatically reversed for Depop Payments transactions.

Stop Juggling, Start Scaling: Grow Your Depop Business with Reeva

Managing listings, tracking sales, and handling customer service on Depop is just the beginning. For ambitious resellers, true growth means expanding to other marketplaces like Poshmark, eBay, and Mercari. But that growth often comes with overwhelming administrative work. That’s where we come in.

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Sell Smarter, Not Harder

The most time-consuming part of reselling is often the listing process. Taking photos, writing descriptions, and filling out item specifics across multiple platforms can take hours. We've built powerful tools to eliminate this bottleneck.

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Save Time with Powerful Automation

Visibility is everything on crowded marketplaces. To keep your items at the top of search results, you need to engage with the platform's algorithm. This often means constant sharing, sending offers, and relisting old items. We automate it all.

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Grow and Scale Your Business with Ease

As your inventory grows, so does the complexity of managing it. We provide the tools you need to scale smoothly. You can update and manage hundreds of listings in bulk, track sales and profits with powerful business analytics, and even give team members access with multi-user account options.

Many resellers find that automation frees up time for higher-value activities. TUFFNY, a reseller from New York, explains, "I've cut down my admin time by at least 30%, which has allowed me to source more products and expand my offerings."

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Full-Service Accounting for Resellers

Bookkeeping is the bane of many creative entrepreneurs. Tracking expenses, calculating fees, and preparing for taxes can be a nightmare of spreadsheets and lost receipts. Our platform includes full-service accounting tools built for the unique needs of a resale business.

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"No more spreadsheets. My bookkeeping is now all automated thanks to Reeva accounting," says PCT Vintage Finds from Florida. This is the peace of mind that comes from having your finances organized and under control.

Conclusion: Simplify Payments and Supercharge Your Growth

Mastering Depop Payments is a fundamental step toward building a successful resale business. By ensuring your bank account is connected, your profile is verified, and you understand the payout schedule, you can create a reliable and predictable cash flow. Knowing how to troubleshoot common issues like pending funds or failed transfers will save you time and stress.

But managing payments is only one piece of the puzzle. As your business grows, the operational challenges of listing, managing inventory, and cross-posting to platforms like Poshmark, eBay, and Mercari can quickly become overwhelming.

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