How to Fix Common Poshmark Problems

How to Fix Common Poshmark Problems

Poshmark is a fantastic marketplace for building a thriving resale business. However, like any platform, it comes with its own set of challenges, from technical glitches to strategic mistakes that can slow your growth. Whether you're dealing with the Poshmark app not working or wondering why your sales have stalled, you're in the right place.

This guide will walk you through common Poshmark problems and provide actionable solutions to fix them. We'll cover everything from basic troubleshooting and listing issues to the strategic errors that many sellers make—and how to overcome them to build a profitable, scalable business.

Poshmark Troubleshooting: What to Do When the App or Site Isn't Working

One of the most frustrating issues is when you can't access the platform at all. If you find Poshmark not working or experiencing app issues, there are several technical troubleshooting steps you can take before assuming the problem is on Poshmark's end.

Initial Poshmark Troubleshooting Steps

For general website or app sluggishness, start with these simple fixes:

• Force a Full Refresh: On your computer's browser, press CTRL + F5 at the same time. This forces your browser to re-download the Poshmark page completely, bypassing any old, stored versions.
• Clear Your Browser's Cache and Cookies: Your browser stores temporary files to load websites faster. Sometimes, these files can become outdated or corrupted. Clearing them ensures you are loading the most recent version of poshmark.com.
• Clear Your Local DNS Cache: This is another local cache your computer keeps. Clearing it ensures your computer gets the most up-to-date information from your Internet Service Provider (ISP).
• Try an Alternative DNS: If you can access Poshmark on your phone's mobile network but not your home Wi-Fi, the issue might be with your ISP's DNS service. You can switch to a public DNS service like OpenDNS or Google Public DNS to see if that resolves the connection problem.

Fixing Poshmark Listing Issues

Sometimes the site is working, but you're specifically having trouble creating new listings. This is a common Poshmark app issue, especially for new sellers.

If you're a brand new user, Poshmark's systems might be flagging your account for suspicious activity. The first step is to try listing your very first item directly on the Poshmark platform itself. Once you have one successful listing created manually, you can often switch back to using third-party tools.

Marketplaces are wary of bot-like activity. Trying to list hundreds of items in a single day is not a human-like behavior and can get your actions blocked. Use listing and delisting features strategically and spread your activity out.

If you're still having trouble, the best advice is often the simplest: be patient. Wait a few hours or even until the next day and try again. Technical glitches on Poshmark's end often resolve themselves with time.

Are You Making These Common Poshmark Mistakes?

Beyond technical glitches, many sellers unknowingly hinder their own success with ineffective strategies. These common mistakes waste valuable time that could be spent on activities that actually generate sales. Let's break down these pitfalls and how to fix them.

Problem: Wasting Time on "Social" Activities with No Return

Poshmark presents itself as a "social marketplace," which leads many sellers to spend hours on activities they believe will increase their visibility and sales. Unfortunately, many of these activities are a complete waste of time.

• Sharing Other Posher’s Closets: This pushes another seller's listing into your followers' newsfeeds. This is of zero help to you, as very few buyers actually scroll through the main newsfeed to shop. Sharing other closets does not cause anyone to check out your own.
• Following Thousands of Accounts: The "follow-for-follow" strategy does not work on Poshmark. No one is paying close enough attention to their notifications to go check out your closet simply because you followed them. A large following does NOT translate to more sales.
• Participating in Posh Parties: The author of one study has never once gained any sort of benefit from being active in a Posh Party, even when their items were chosen as a "Host Pick." Posh Parties are largely considered a waste of time and may just be a way for Poshmark to keep users on the app longer.
• Chasing Posh Ambassador Status: Becoming a Posh Ambassador requires 5,000 community shares and 5,000 self-shares, which takes an asinine amount of time to do manually. The benefits—a star next to your name and being recommended to new users—have shown no noticeable increase in sales for many who achieve the status.

The Fix: Focus on High-Impact Actions

Instead of wasting time on these low-return activities, channel your energy where it counts. Buyers don't care about your follower count or Posh Ambassador status; they care if you have the item they're searching for.

Your time is better spent on two key things:

1. Sharing Your OWN Listings: Sharing your own items is critical because Poshmark's default search-and-sort result is "Just Shared." This means every time you share an item, it jumps to the top of the search results for relevant keywords. Most experts recommend sharing your entire closet 3-5 times per day.
2. Nurturing Customer Relationships: Focus on building relationships with your existing customers. Answering their questions promptly, sending generous bundle discounts, and shipping quickly creates an ultra-positive buying experience that leads to repeat business and more sales.

Manually sharing your closet multiple times a day can take hours. This is where investing in a time-saving tool becomes essential for growth. We'll touch more on how automation can solve this problem later.

Problem: A Flawed Sourcing and Research Strategy

Many new resellers fall into the trap of simply copying what they see other sellers sourcing in "haul" videos or assuming that well-known brands are all they need to succeed.

This approach is dangerous because you don't know another reseller's business model, and sometimes, those other resellers are just plain wrong. Relying on their hauls as your only source of brand knowledge is not enough to stay on top of trends, especially when the fashion world has 52 "micro-seasons" a year.

Furthermore, assuming reselling is "easy money" is a huge pitfall. Just because you've heard of "Free People" or "Gucci" doesn't make you an expert. Selling a generic, no-name garment might only profit you a few dollars, which isn't a sustainable model for a profitable business.

The Fix: Do Your Own Research and Source Smart

To build a successful inventory, you need to put in the work and do your own research. This is non-negotiable.

• Check Comps: Before you buy an item to resell, check the "comps" (comparable sold listings) on Poshmark to see what that exact item or similar ones are actually selling for.
• Follow Trends: Follow popular fashion bloggers and browse high-end retail sites like Shopbop, Revolve, and NET-A-PORTER. Take note of recurring brands, styles, and silhouettes that are currently in demand.
• Diversify Your Research: Don't rely on a single method for trend research. Have multiple sources of information so that if one disappears, you're not left in the dark.
• Focus on In-Demand Inventory: The key to more sales is having desirable, in-demand inventory that buyers are actively searching for.

Problem: The Dreaded "Death Pile"

"Death piles" are large mounds of unlisted inventory. Many resellers fall into a dangerous cycle of thrifting more often than they list, because sourcing is often the most exciting part of the job. However, this is a dangerously bad habit that will keep you from reaching your financial goals.

An item sitting in a pile in your room is just a liability. As the saying goes, "If it’s not listed, it can’t sell!"

The Fix: Prioritize Listing and Source with Intention

If you currently have a death pile, you must address it today. Make a pact with yourself that you will not go sourcing again until every last item you've already purchased is photographed, measured, and listed.

To avoid death piles in the future, be much pickier when you source. Before you put an item in your cart, ask yourself, "Do I love this piece? Am I excited to list it?" If the answer is no, leave it for someone else. This simple mindset shift prevents you from bringing home items that will languish in a pile.

Problem: Not Treating Your Resale Gig Like a Real Business

Many Poshmark sellers are first-time entrepreneurs. They tend to be risk-averse and avoid spending money on their business beyond inventory. However, cutting corners by not investing in tools and education holds you back and stunts your growth potential exponentially.

In the reselling world, you have to spend money to make money. This also applies to protecting your business. Relying solely on Poshmark is incredibly risky. The platform could glitch, your account could be hacked or disabled, or the company itself could go bankrupt. Without a backup plan, your entire business could disappear overnight.

The Fix: Invest in Tools and Diversify Your Platforms

It's time to get out of your comfort zone and start investing in yourself and your business.

• Invest in Tools: Tools like a quality Jiffy steamer, a ROLLO thermal label printer, and automation software can radically transform your efficiency and profitability.
• Diversify Your Presence: Protect yourself by crosslisting your items to additional platforms like eBay and Mercari. This safeguards your business and exposes your products to a wider audience.
• Build an Email List: You don't own your Poshmark account, but you DO own your email list. This allows you to communicate directly with your customers. You can entice shoppers to sign up by inserting a flyer in your packages with a special discount and a link to your email signup form. MailChimp is a great service for beginners, as it's free for your first 2,000 contacts.

Manually crosslisting items to multiple platforms is tedious and can lead to burnout. Fortunately, services exist specifically to streamline this process, saving you countless hours.

How Reeva Solves These Problems and Helps You Grow

Reading about all these problems and manual fixes can feel overwhelming. You need to research trends, source smart, take perfect photos, write compelling descriptions, share your closet constantly, and crosslist to multiple platforms. Doing this all by yourself is the fast track to burnout.

That's where we come in. Our platform is an all-in-one solution designed specifically for resale businesses looking to accelerate their growth and automate the most tedious parts of the job.

Sell Smarter and Faster with AI and Automation

The "death pile" exists because listing is time-consuming. We eliminate that bottleneck. Simply upload your photos, and our platform instantly creates complete listings with optimized titles, descriptions, and prices. As our user FabFam from Washington says, "Reeva has cut my listing time by more than half. I can take photos, voice-to-text my details, and let Reeva handle the rest."

Our automation tools also tackle the daily, repetitive tasks that are essential for visibility on Poshmark. We can automatically share your products to keep them at the top of search results and send personalized offers to likers to drive sales—all without you lifting a finger.

Scale Your Business with Effortless Crosslisting

Relying only on Poshmark is risky. Our platform makes diversification simple. You can list your items everywhere with one click, publishing to Poshmark, eBay, Mercari, Depop, and more without ever switching tabs. Our user Hiview Reloved notes, "It has made it easy to expand to eBay and Depop. I’ve created more listings in the few months of using Reeva than I was able to create all of last year."

Crucially, we also offer an auto-delist feature. When an item sells on one platform, we instantly delist it from all others to prevent overselling. AlistairBP from Georgia calls this the feature he "couldn't live without." Before using our service, he sold 3-5 items a week; now he sells 10-15 items a day.

Ready to see how much time you could save? Start your free trial today.

Run Your Business Like a Pro

We help you stop treating your resale gig like a hobby and start running it like the serious business it is. Our platform includes powerful business analytics to track your sales and profits. For our Business plan subscribers, we offer full-service accounting tools that connect to your bank accounts, categorize your income and expenses, and generate clear profit and loss reports to make tax time a breeze. No more spreadsheets!

TUFFNY from New York says, "I've cut down my admin time by at least 30%, which has allowed me to source more products and expand my offerings." This is the power of investing in the right tools.

Pro Tips for Optimizing Your Poshmark Closet

Fixing problems is one thing; optimizing for maximum success is another. Here are some expert-backed tips for making your Poshmark closet stand out.

Master Your Product Photography

High-quality photographs are crucial to your reputation as a seller. Expert seller Kate Hill views lighting as one of the most important elements.

• Find the Right Light: Natural light is best. Experiment with sunlight, window light, or even backlight to see what makes your items look best. If you don't have good natural light, invest in a simple artificial setup with ring lights or box lights.
• Use a White Background: A pure white background is the standard for a reason. It minimizes distractions and makes your product the hero. An inexpensive whiteboard from an art store works perfectly.
• Use Your Phone's Camera: Your phone's native camera is often better than Poshmark's in-app camera. Set it to a square or 1:1 ratio, wipe the lens, and take your photos. You can edit or brighten them on your phone before uploading. For a truly professional look, use an app like PhotoRoom to remove the background entirely.

Perfect Your Pricing and Offer Strategy

Finding the right price is crucial. Expert seller Samantha Matt recommends aiming a bit high initially to leave room for offers and discounts. Your pricing strategy should consider:

• The original MSRP (if you can find it)
• Competitor prices for similar items
• The item's condition
• Potential discounts for likers and bundlers
• Poshmark's fees (20% for sales $15+; a flat $2.95 for sales under $15)
• Shipping costs

When you receive an offer lower than your asking price, always respond with a reasonable counteroffer. Don't miss out on a sale by trying to squeeze out the last few dollars.

Create a Compelling Customer Experience

Expert seller Kristin Bachman recommends nurturing a customer-experience mindset. This means optimizing engagement before and after the purchase.

• Be Responsive: Respond to comments and questions on your listings promptly. You can even tag users with an @ mention to ensure they see your response.
• Offer Bundles: Use the Bundle feature to send a private offer to a potential buyer. You can curate a selection of items you think they might like and include an exclusive shipping discount to encourage a larger purchase. Even a 5-10% bundle discount can be effective.
• Ship with a Personal Touch: Going the extra mile with your packaging can turn a one-time buyer into a repeat customer. Wrap items in quality tissue paper and include a handwritten thank-you card. You can also use ribbons, stickers, or even custom pins to make the unboxing experience memorable.
• Protect Your Items: Always take protective measures to avoid damage in transit. Wrap items in soft material or use air pillows. For fragile items, attach a "fragile" label to the box.

Keep Your Closet Fresh

To rank high in search results, you need to keep your listings fresh. Relisting stale items that haven't sold makes them appear as new listings and pushes them to the top of Poshmark's default "Just Shared" sort order. It also reassures buyers that they are purchasing from an active, trustworthy seller.

Conclusion: Stop Fixing, Start Growing

Navigating Poshmark's challenges requires a two-pronged approach. First, you must resolve any technical issues like the app not working by using basic troubleshooting steps. Second, and more importantly, you must shift your strategy away from common time-wasting mistakes and toward high-impact activities like smart sourcing, excellent photography, and proactive customer engagement.

However, doing all of this manually is a recipe for exhaustion. The true fix for the biggest Poshmark problems—the sheer amount of time it takes to run your business effectively—is to invest in a tool that does the heavy lifting for you.

Our platform helps you turn photos into listings in seconds, automates your daily sharing, manages your inventory across multiple platforms, and provides the business insights you need to scale. Stop juggling multiple programs and endless to-do lists. It's time to streamline your business, save time, and watch your sales grow.

Start your 7-day free trial of Reeva today and see how easy it can be to run and grow your resale business.